5 Basic Performance Measures
Posted on March 3, 2008 - Filed Under Business | Leave a Comment
Measure #1 is customer satisfaction
This first is probably the most important of the 5 basic measures. It’s the only measure that will connect you with the relevance of the work you’re doing. If customers aren’t happy, then everyone is wasting at least a portion of their time. Measure how your customer judges the outcome of your product or service, through surveys or at the end of each transaction with the customer. You can ask them directly, give them a survey form, or send them to a website form.
The Fundamentals Of Office Furniture Project Management
Posted on March 2, 2008 - Filed Under Business | Leave a Comment
The result of successful office furniture project management is a project completed on time and on budget. If you are the person responsible for a office furniture project at your company, this information should be helpful to you. I remember when office furniture project management was easily defined; a Project Manager had valuable skills and specific responsibilities. In my experience, that is no longer always the case. Since my experience in this industry was in NYC, these problems may not be valid in your area.
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